All Systems Operational

FP Sign Portal Operational
FP Sign API Operational
Notification Services Operational
E-Mail services Operational
SMS services Operational
Premium SMS and TAN by phone call services Operational
External service providers Operational
sign-me Operational
Swisscom Operational
Signature Components Operational
Signing infrastructure Operational
Verification infrastructure Operational
Integrations Operational
FP Sign DATEV Connector Operational
FP Sign mobile App Operational
Contract services Operational
Contract booking service Operational
Contract update service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Resolved - This incident has been resolved.
Oct 27, 11:13 CET
Investigating - FP Sign 2.0 is currently experiencing sporadic issues. We are investigating the cause and working to resolve the issue as quickly as possible.
Oct 27, 10:08 CET

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - The recently published cybersecurity warning was reviewed by our operations teams. As part of our assessment, we performed an extensive review of all potentially affected components, configurations, and security controls.

No vulnerabilities, indicators of compromise, or security issues related to this warning were identified within the FP Sign environment. All services have been restored and are operating normally.

We will continue to monitor the situation and maintain our standard security procedures to ensure the ongoing protection of our platform.
Thank you for your patience and understanding.

Oct 21, 20:59 CEST
Investigating - As a precautionary measure following a recently published cybersecurity warning from the German Federal Office for Information Security (BSI), we have decided to temporarily take FP Sign 1 offline while we assess the potential impact on our infrastructure. https://www.bsi.bund.de/SharedDocs/Cybersicherheitswarnungen/DE/2026/2026-297981-1032.pdf

The security and protection of our customers' data remain our highest priority. During this period, our teams are thoroughly reviewing the advisory and verifying that our systems are not affected.

FP Sign 1 will be restored as soon as the assessment has been completed and we have confirmed that there is no risk to service security or integrity.

We will continue to provide updates on this status page as more information becomes available.
FP Sign 2.0 still remains available and we recommend to use https://app.v2.fp-sign.com/
Login credentials are identical.

Thank you for your understanding.
The FP Sign Team

Oct 21, 16:58 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - This incident has been resolved.
Oct 16, 10:32 CEST
Investigating - We are currently experiencing intermittent performance issues that may impact the availability and responsiveness of FP Sign services.
Our team is investigating the issue and working to restore normal operation as quickly as possible.

Oct 16, 09:26 CEST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.