Resolved -
This incident has been resolved.
Jul 2, 17:32 CEST
Update -
We are continuing to monitor for any further issues.
Jul 2, 15:30 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 2, 14:36 CEST
Identified -
The issue has been identified.
Until the fix has been implemented, you can continue to sign documents qualified electronically via FP Sign.
To receive instructions on this temporary solution, please contact support via the following email address: support@fp-sign.com
With the subject line: Swisscom disruption
Jul 1, 16:59 CEST
Investigating -
An error is currently occurring when verifying the identity status for qualified electronic signatures via Swisscom.
The issue is currently being investigated.
Jul 1, 16:27 CEST