Update - Swisscom is working with high priority to resolve this issue.
Apr 01, 2025 - 10:31 CEST
Apr 01, 2025 - 10:31 CEST
Identified - From Sunday until today, Swisscom had to switch their backup SMS service for technical reasons. As a trust service provider, they have several SMS services running in parallel due to higher redundancy. As each SMS provider has its own set of contracts with mobile phone providers, it is possible that some SMS that were previously transmitted in networks may no longer reach the target device. They will switch back to the original SMS service shortly.
Apr 01, 2025 - 10:31 CEST
Apr 01, 2025 - 10:31 CEST
FP Sign Portal
Operational
FP Sign API
Operational
Notification Services
Operational
E-Mail services
Operational
SMS services
Operational
Premium SMS services
Operational
External service providers
Partial Outage
sign-me
Operational
Swisscom
Partial Outage
Signature Components
Operational
Signing infrastructure
Operational
Verification infrastructure
Operational
Integrations
Operational
FP Sign DATEV Connector
Operational
FP Sign mobile App
Operational
Contract services
Operational
Contract booking service
Operational
Contract update service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.